Barrett David Wilson (BDW) Homes faced a critical challenge in establishing reliable communication infrastructure for their site and sales offices spread across Kent. With new developments often starting from scratch, there was no existing network infrastructure, making seamless connectivity a priority for their operations. To solve this, they turned to Orbital Net for a flexible and scalable solution.Shockingly, Ofcom found that only 46% of customers who reported being on full-fibre broadband were living in areas where it is available. So, what has caused this phenomenon, and what is full-fibre broadband?
BDW Homes is a well-established home builder with multiple projects across the UK, particularly in Kent. Known for quality and innovation, the company manages numerous site offices for sales, construction, and management teams. However, these offices are often temporary setups at new development sites with no pre-existing communication infrastructure.
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The unpredictability of project timelines and site locations highlighted the need for a flexible solution that could be deployed quickly. BDW Homes required a provider that could offer seamless, dependable connectivity across multiple locations, as well as an integrated phone system that would allow staff to communicate easily across various sites.
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Orbital Net designed a customised solution combining its 4G/5G offerings, the Kent-wide WiMAX network, and OrbSat’s ultra-fast satellite solution with integrated backup. This ensured that each BDW Homes site office, regardless of location, had consistent and fast internet access. For communication, Orbital Net implemented the 3CX Cloud VoIP solution, allowing BDW staff to make and receive calls using VoIP handsets, desktops, tablets, or mobiles. Each call was routed so that the recipient would see the corresponding site’s phone number, streamlining communications across the 13 active and fluctuating sites.
With Orbital Net’s solution in place, BDW Homes significantly improved their site operations. They now have a scalable, reliable network infrastructure for each new development site, ensuring consistent communication between teams. The VoIP solution reduced confusion and improved internal collaboration, allowing the business to function smoothly regardless of the number of active sites.