Session Initiation Protocol (SIP) Trunks are a cost-effective and scalable alternative to traditional telephone lines (PRI or analogue lines) for businesses. SIP Trunking leverages VoIP technology to enable the transmission of voice calls over the internet, eliminating the need for separate voice and data networks. With SIP Trunks, businesses can make local, long-distance, and international calls at reduced costs while gaining access to advanced communication features. SIP Trunking is ideal for companies seeking to streamline their communication infrastructure, reduce operational costs, and scale efficiently as their business grows.
SIP Trunking is an essential solution for businesses looking to modernise their communications, save costs, and improve overall efficiency. It provides advanced features and scalability that can support businesses of all sizes, making it a future-proof option for organisations that want to stay ahead in the rapidly evolving communications landscape.
Key features
Cost Efficiency: reducing the costs on traditional phone lines, equipment, and long-distance fees by consolidating voice and data networks into a single IP-based system.
Scalability: easily scale the number of SIP channels as your business grows without the need for additional hardware.
High-Quality Voice: ensuring highest voice quality is aligned with sufficient bandwidth and optimal internet connections.
Geographic Flexibility: allows you to make and receive calls from any location with internet access, supporting remote workers and multi-location businesses.
Disaster Recovery: with SIP trunks offer enhanced business continuity by rerouting calls to backup locations in case of an outage.
Unified Communications Integration: through seamless integration with Unified Communications systems, including VoIP phones, video conferencing, and messaging platforms.
Direct Inward Dialling (DID): provides direct numbers to individuals or departments, improving customer experience and communication efficiency.
Securing SIP: trunking can be paired with advanced security features like encryption and firewalls to protect communications from unauthorised access.
Related solutions
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Quickly Scalable: typically for 5-500+ channels
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Connection Type: can be made through Internet (Public or Private IP-based connections)
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Bandwidth Requirements: from ~85 Kbps per call (depending on codec)
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Call Routing: local, long-distance, international
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DID Numbers: available with flexibility to port existing numbers
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PBX Compatibility: compatible with SIP-based PBX, IP-PBX systems
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Disaster Recovery: redundancy, failover, and call rerouting features
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Support: 24/7 technical support and maintenance
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Lower Communication Costs: drastically reduce the costs of making calls, particularly international and long-distance calls. Eliminate the need for expensive ISDN or PRI circuits.
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Flexibility: with SIP trunks allow you to add or reduce call capacity as needed, ensuring you're only paying for what you use. This is ideal for seasonal businesses or those with fluctuating call volumes.
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Mobility: through SIP trunking, employees can make and receive calls from any device connected to the internet, whether it’s a desk phone, softphone, or mobile app.
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Business Continuity: reducing complexity for disaster recovery and redundancy capabilities ensure that your business stays connected, even during outages or emergencies. Calls can be rerouted to backup locations automatically.
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Unified Communication Compatibility: SIP trunks integrate with modern communication systems, enabling voice, video, and messaging capabilities within a unified platform. This enhances collaboration and operational efficiency.
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Enhanced Customer Service: features like DID numbers and call routing ensure that customers are directed to the right department or individual quickly, improving response times and customer satisfaction.
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